Privacy Policy

Short version: we collect what we need to get your gutter cleaning job quoted, we pass it to one gutter cleaning contractor, and nobody else sees it. The detail is below.

Information you give us

From the form: your name, phone number, email, and the address and the details of the job. From a phone call: the number you called from, the time, and any voicemail you leave along with its automatic transcript.

Why we collect it

To answer your request and pass it to the one vetted, independent gutter cleaning contractor that covers Kitchener through this site. They contact you, quote in writing, and do the work under their own licences and insurance.

Analytics

This site sets no cookies and runs no analytics or ad pixels. Standard server logs are kept by the host for uptime and abuse prevention, and nothing more.

Retention

Requests are kept for follow-up and bookkeeping, then deleted. Voicemails are removed on a regular cycle rather than kept indefinitely.

Getting your information removed

Write to hello@kitchenerguttercleaning.ca. You are entitled under PIPEDA to see, correct or delete what we hold. Messages from us are only about your request, and replying STOP ends them under CASL.